L3 - Server & Network Support - NOC

About System3
System 3 is a leading IT Managed Services Provider, headed out of New Delhi, India with a Global Presence - catering to Fortune 100 companies to Small and Medium Businesses in India. With it's focus primarily on delivering services, System 3 Delivers Secure Email, Secure Hosting, Network Managment and Monitoring Services, as well as operates a 24x7 Network Operations Center for it's Customers to work and solve issues as they go along.

System3 is an equal opportunity provider with over 3+ Decades of Experience, and a recognition in the Industry that puts it at par with the largest names. With a flat hirearchy in the organisation, System3 gives you a chance to work on your personal and professional development, ensuring growth for you and all our team members.

This positions requires a team member with the right balance of technical know-how and leadership aptitude to coach and lead by example but still participate in and execute on technical implementation alongside their team. In this role, you will be responsible for managing a team of Network Engineers whose work revolves around ensuring our global base of customers stay connected and our state of the art network is automated, secure, stable, reliable, and extensible for new features.

This is an opportunity to collaborate with and learn from highly-skilled engineers and talented peer managers. You will be a trusted member of the Network Operations team responsible for helping to guide and shape the future of the department, both organizationally and technically.

Job brief
You will be a team lead and will have a team of Network Operations Team Members, Level 2 Support Memebers and Field Support Engineers Repot into you. Your Primary responsibility will be to ensure high availability and usability of System3's Network, Client Networks and all Field Networks. You should have experience in technologies such as

  • Wan and Backbone Networking - BGP, ISIS, OSPF, MPLS, QoS
  • Data Center Networking - STP, HSRP, MLAG, BGP, EVPN, VXLAN, Linux Bridge
  • Network Development - Linux scripting, Python, YAML, Jinja2, JSON
  • Automation - Salt, NAPALM, ZTP, NORNIR
  • Monitoring: Prometheus, Grafana, Netflow, Kentik, LOKI
  • Optical Networking - DWDM

We don’t expect experience with all of these technologies but you should have experience with some of them and an interest in learning about others so that you can support your team:

Primary Responsibilities

  • Lead, mentor, and continue to build a highly talented and highly technical team of Network Engineers and Administrators
  • Work closely with engineering leadership and product stakeholders to understand the needs of the business and adapt through effective delegation of priorities
  • Work hands-on with System3’s Network Operations team to develop solutions to network issues and architect new innovative solutions
  • Lead by example, care for your team, and establish credibility with the quality of you and your team’s technical execution
  • Contribute to network equipment management, including budgeting, procurement, and forecasting to maximize cost/performance efficiencies
  • Provide senior management with detailed reviews and reports of service disruptions, metrics, and launch plans

Must-Have

  • 5+ years progressive network, system, and/or security application experience in a highly technical setting
  • Excellent interpersonal and communication skills with the ability to coach and lead by example
  • Strong understanding of Linux, virtualization, scripting, and networking concepts.
  • Hands-on experience with administration of routers and switches via command line
  • Desire to innovate, ability to multitask, sense of ownership and urgency

Nice to Have

  • 2 years of experience leading engineering teams strongly preferred.
  • Experience with public peering and Internet exchanges
  • Professional networking certification (CCNA, CCNP, etc. or equivalent)
  • Experience in, or strong familiarity with the Cloud Computing industry.
  • Experience working and building relationships with the open-source community.
  • Bachelor’s or Master’s degree in Computer Science, Math, Computer Engineering, or a related degree.

Interested in Applying to this Job: Please share your CV at jobs@system3.net Reference ID DELHI-L3TEAM or WhatsApp Your CV to +91.98110.43821 with Reference ID DELHI-L3TEAM